No risk. Cancel anytime.
Cut prison call costs: They pay landline rates instead of expensive mobile charges—you receive unlimited calls.
Get your dedicated landline number that forwards calls to your mobile.
Give the prisoner your new landline number who then adds it to their approved contact list.
They call, you answer. Longer, cheaper prison calls straight to your mobile.
Every minute on the phone shouldn’t cost a fortune. With our three-step setup, they pay landline rates while you enjoy unlimited calls. Sign up now and start saving.
No contracts. No hidden fees. Cancel anytime.
Try Free For 7 Days
Then £19.99 per month
£10.99 £4.99 per additional contact
See how we compare to other prison call providers.
🚨 Why don’t we offer 0800 numbers?
Some providers offer 0800 numbers, claiming prisoners can call for free. However, most UK prisons **block** these calls except for legal aid use.
A small number of prisons unofficially allow them, but this can change at any time.
We believe in transparency—our service is **guaranteed to work in all UK prisons** without restrictions.
We offer unlimited calls from a designated prisoner for one simple fee per month. Additional mobile numbers can be added. This allows prisoners to stay connected with their loved ones whilst paying only for landline calls, rather than significantly higher mobile call rates.
Upon subscription, we assign a unique landline number that the prisoner adds to their approved contact list. When the prisoner dials this number, the call is seamlessly forwarded to your mobile, ensuring cost-effective communication.
We aim to issue your dedicated number within one working day. Once you receive it, you can test the number with 1-2 calls before sharing it with the prisoner, allowing them to add it to their PIN system.
If you encounter any issues after the prisoner has started using the number, please contact us as soon as possible.
Although the first payment is taken immediately, your monthly contract won’t begin until your number has been issued. This means if there are any delays (e.g., over a weekend), you won’t lose any paid days.
No, our service runs entirely app-free. You can receive calls anywhere you normally receive a mobile call. Unlike some providers, we are not reliant on an internet connection or special apps—just answer as you normally would.
Each subscription is limited to calls from just one designated prisoner. Other than that, there are no restrictions. Subscribers can receive calls from the designated prisoner as many times as they like, for as long as they like.
If multiple prisoners wish to call the same mobile number, separate subscriptions are required for each prisoner.
Yes, you can add additional mobile numbers to your account for a small additional fee per month. This is ideal for families or friends who want to stay connected with the prisoner through different mobile devices.
You will need to provide the number to the prisoner. They then need to submit the assigned number to the prison administration team for inclusion in their approved PIN list. The exact process varies by prison, but it is generally straightforward.
Our service is designed to follow the prisoner throughout their transfers. The assigned landline number remains the same, and as long as the new facility allows the number on the approved contact list, the service will continue without interruption.
If you wish to alter or cancel your subscription, you can email us with your request at hello@lockedtalk.co.uk.
Please note that cancellations take effect at the end of your current monthly billing cycle—no partial refunds are offered for mid-month cancellations.
You will only ever pay for a working service. If you find that our service is not compatible with the prison phone system, we will offer you a full refund. Just let us know by email. We do not offer refunds for cancellations, only where an issue exists.
No, we are an independent service provider and are not affiliated with any prison or correctional facility. Our goal is to facilitate affordable communication between prisoners and their loved ones.
For any questions or assistance, please contact our customer support team at hello@lockedtalk.co.uk. We are here to help you maintain seamless communication with your loved one, for less.
What Our Customers Say
⭐️⭐️⭐️⭐️⭐️ “This has made it so much easier to stay connected with him. He saves so much money and gets to spend it on the little things instead.”
⭐️⭐️⭐️⭐️⭐️ "He was spending so much before. This service is a lifesaver! Some of the others were so expensive for our family."
🔒 Trusted by families across the UK
Join Now & Start Saving